Contact Us

We welcome all enquiries regarding our fresh produce, product availability, order status, shipping arrangements and after-sales matters. Please feel free to get in touch with our support team through the contact details below. We will respond to your email enquiries within 24 business hours.
Trade name: FRASER LAMBERT
Phone number: +64 22 481 9073
Email: info@fralamon.shop
Physical address: 167 Bureta Road, Otūmoetai, BOP, Tauranga 3110, New Zealand

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.